Part 1:

1. Discuss the importance of preparing the organization for change. Use references and actual anecdotes where possible.

2. Describe managerial/leadership roles, skills, and strategies facilitating positive change outcomes in relation to assisting the organization to prepare for change.

3. Describe five areas you would assess to prepare the organization for change.

4. Describe the methods of assessment you would use to assess each of the five areas you have identified in the previous question.

5. Describe how you would use the information you collected from your assessment methods to determine if your organization is ready for change. Use examples to illustrate how you would use content analysis and/or force field analysis.

6. Describe two strategies that would facilitate organization readiness for change.

Part -2

1. Discuss the role of the manager/leader in preparing and assessing the organization for movement through the transition phase of change. Use references and actual anecdotes where possible.

2. Identify and discuss five reasons for resistance that are typically evident during this transition phase of change. Include examples and references to the readings.

3. Describe the different areas you would assess to determine resistance. Discuss the feedback mechanisms that a manager would use to specifically identify the resistance levels of the employees.

4. Describe five strategies that a manager could use to ensure that these resistance levels are minimized.

5. Describe three success factors that would indicate that the strategies are effective in reducing the resistance levels of the employees.

Part 3

1. What are the challenges in gaining commitment during a change implementation process?

2. Describe the feedback mechanisms you would use to determine employee commitment. In this description, outline how you would obtain input from the employees and how you would verify the commitment from the employees.

3. Explain five indicators that would illustrate that the employees are committed and enthusiastic about the change.

4. Once commitment is evident, explain how you, as the change agent, would sustain the momentum of the change. In this explanation, outline at least five different ways of sustaining this momentum.

5. If you, as a change agent, are unable to sustain momentum, describe at least five different interventions to sustain momentum.