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What are trouble tickets? How do trouble tickets help to manage SLAs?
Why would you keep an archive of trouble tickets?
Business Economics, Economics
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Sixty percent of adults have looked at their credit score in the past six months. If you select 31 customers, what is the probability that at least 25 of them have looked at their score in the past six months?
Suppose we have a simple society with only 2 people. 1 person is rich and earns $100,000 per year. 1 person is poor and earns $25,000 per year a) What percentage of total income does the rich person earn? b) Now suppose ...
Explain a situation using the supply and demand for skilled labor in which the increased number of college graduates leads to depressed wages. Given the rising cost of going to college, explain why a college education wi ...
In the late 1800s, the U.S. Dollar was on a bi-metallic standard. According to the official standard, one ounce of gold was worth 16 ounces of silver. However, on a free market the trading ratio of silver to gold was aro ...
Number of cars Average trvel time between A and B using route 1 1 10 2 10 3 10 4 11 5 12 6 14 7 18 8 24 Alternative route 2: average travel time is 18 minutes (no matter how many cars are using it) How many cars will tak ...
Suppose the market demand and market supply curves are given by the following equations: QD = 120 - 10P QS = 20P a. Draw a figure of supply and demand representing this market. Be sure to label the axes and intercepts. ( ...
Tests can determine, with some degree of accuracy, whether a subject indeed has the disease for which s/he is being tested. For instance, a new screening procedure for heart disease was tested on 100 patients with heart ...
Assume that your fathers business has a total market value of $300.4 billion and a marginal tax rate of 35%. If it permanently changes its leverage from no debt by taking on new debt in the amount of 13% of its current m ...
Why does a government undertakes expansionary fiscal policy? What are the problems of undertaking expansionary fiscal policy? When is fiscal policy more appropriate than monetary policy?
With its current leverage, COW COPR will have a net income next year of $7 million. If COW CORP corporate tax rate is 30% and it pays 7% interest on its debt, how much debt can COW CORP issue this year and still receive ...
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Why might a bank avoid the use of interest rate swaps, even when the institution is exposed to significant interest rate
Describe the difference between zero coupon bonds and coupon bonds. Under what conditions will a coupon bond sell at a p
Compute the present value of an annuity of $ 880 per year for 16 years, given a discount rate of 6 percent per annum. As
Compute the present value of an $1,150 payment made in ten years when the discount rate is 12 percent. (Do not round int
Compute the present value of an annuity of $ 699 per year for 19 years, given a discount rate of 6 percent per annum. As