Jorge Alvarez, the manager of the bookstore that your systems analysis team has been working with to build a computerized inventory system, thinks that one of your team members is making a nuisance of himself by asking him extremely detailed questions about data items used in the system. For example, he asks, "Jorge, how much space, in characters, does the listing of an ISBN take?"

a. What are the problems created by going directly to the manager with questions concerning data dictionary entries? Use a paragraph to list the problems you can see with your team member's approach.

b. In a second paragraph, explain to your team member how he can better gather information for the data dictionary. Provide three examples.