It is time for the annual budgeting process at your call center company. To kick-off the process, all the department managers and the plant accountant are meeting to discuss the budgeting process.

In your department, the department which receives incoming customer phone orders, the accountant has given you the following information:

You know from experience that some of these expenses seem to go up or down as factory volume goes up or down, while others stay pretty constant.

For each expense category:

• classify it as being fixed, variable, or mixed
• explain the logic of your classification

In your own words, please post a response to the Discussion Board and comment on other postings. You will be graded on the quality of your postings.