Individual Assignment: Developing a Balanced Scorecard
You will now develop a BSC for Anthony’s Orchard. The company has a number of strategic goals; measuring performance towards those goals will be critical to its sustained success.
To prepare for this Individual Assignment:
Visit the Anthony’s Orchard case study in the unit resources. Review again the current and historical financials. Consider that one of the company’s key goals in its strategic plan is to exceed revenue of $25 million dollars by the year 2015.
To complete this Individual Assignment:
Explain the potential value of a BSC to Anthony’s Orchard. Describe specific ways that the introduction of a BSC can contribute to this organisation.
Develop a BSC that is aligned to the key goal in the strategic plan, i.e. exceeding revenue of $25 million dollars by 2015. Develop, quantify and justify suitable key performance measurement criteria for Anthony’s Orchard in each of these four key areas:
Financial
Customer
Internal Business Processes
Learning and Growth
Notes:
You should fully state and justify any assumptions that you make in relation to the financial measurements you use. You should also make suitable use of appendices to include relevant financial performance measurement information you include. Be sure to include all references as well.
This Individual Assignment forms the basis of Section 3 of your Final Project.
Your submission (excluding appendices) should be 1,000 words (+/- 10%) in length.
I want the References to be from my university readings, please find below the required three readings:
1- DeBusk, D., & A. Crabtree, (2006) ''Does the Balanced Scorecard Improve Performance?'', Management Accounting Quarterly, 8 (1) pp.44-48.
This article examines the results of surveys aimed at measuring the effectiveness of the Balanced Scorecard. The authors utilise the results to argue for exercising caution in its use.
2- Tayler, W., (2010) ''The Balanced Scorecard As a Strategy-Evaluation Tool: The Effects of Implementation Involvement and a Causal-Chain Focus'', Accounting Review, 85 (3) pp.1095-1117. Available at: http://tippie.uiowa.edu/accounting/mcgladrey/pdf/tayler.pdf
Using an experiment, the author examines whether involvement in scorecard implementation can mitigate the effects of motivated reasoning that occur when the scorecard is framed as a causal chain rather than merely as a balanced set of measures.
3- Chenhall, R., & K. Langfield-Smith, (2007) ''Multiple Perspectives of Performance Measures'', European Management Journal, 25 (4) pp.266-282.
The purpose of this paper is to provide a review of research that has addressed the choice and design of performance measures across a range of disciplines. The review aims to clarify some of the issues, from a broader management perspective, that relate to the effective development of performance measures.
I want the references to be as per Havard Style, I have attached the Harvard style for your reference.