HRM 326 FINALEXAM 100% SCORE

1. Business strategy influences how the company uses all of the following capitals EXCEPT:
Internal capital

2. To use _________ to gain a competitive advantage requires linking the company's human resources practices (such as training and development) to the business strategy.
Human capital

3. This provides employees with immediate access to information, advice, and guidance.
Electronic performance support systems (EPSS)

4. Centralized training means that training and development programs, resources, and professionals are primarily housed in one location and decisions about training investment, programs, and delivery methods are made from inter-related departments.
False

5. Research suggests that the company satisfaction with the outsourcing of training and development depends on company-supplier trust and the specificity of the contract.
True

6. An organizational analysis involves determining the appropriateness of training, based on all the following parameters, EXCEPT:
The competition's market standing

7. A mid-level manager questioning aspects such as who should be trained is involved with which variable of needs assessment?
Person Analysis

8. The following are all advantages associated with online technology (software) method of needs assessment EXCEPT:
Can explore unanticipated issues that may surface

9. With respect to person analysis, a major pressure point for training is poor or substandard rewards system:
False

10. Trainees need to understand what specifically they are expected to learn in the training program.
True

11. Regardless of the training methods, all of the following are some of the conditions which must be present for learning to occur, EXCEPT:
Conducting guest lectures and involving established trainers

12. This includes specialized knowledge that employees need in their jobs.
Verbal information

13. This relates to the learner's decision regarding what information to attend, how to remember and how to solve programs
Cognitive strategies

14. Pedagogy gives the instructor major responsibility for making decisions about learning content, method, and evaluation
True

15. Seating arrangement at the training site should be based on an understanding of the desired type of trainee interaction and trainee-trainer interaction
True

16. ______ refers to the collection of information- including what, when, how, and from whom - that will be used to determine the effectiveness of the training program.
Evaluation design

17. What provides a way to understand the investments that training produces and provides information needed to improve training?
Training evaluation
_______ can be used as a "dress rehearsal" to show the program to managers, trainees, and customers.
Pilot testing

19.Identify the third level outcome amongst the following Kirkpatrick's four
-level framework for categorizing training outcomes.
Behavior

20. Skill-based outcomes include acquisition or learning of skills and use of skills on the jobs.
True

21. All of the following are the most frequently used training techniques EXCEPT:
Computer-based games and simulations

22. The following are all advantages of using videos as a component of training EXCEPT:
The dramatic theme of the video enhances the important learning points

23. In case studies, trainees are required to analyze and critique the actions taken, indicating the appropriate actions and suggesting what might have been done differently.
True

24. Meaningfulness of business games are enhanced if they are imaginative.
False

25. Vicarious reinforcement occurs when a trainee sees a model being reinforced for using certain behaviors.
True

26. This typically involves videoconferencing and/or computers for the delivery of instructions from a trainer to trainees who are different locations.
Distance Learning

27. Strategy has a particularly strong influence on determining the following, EXCEPT:
The need of training devoted to current of future job skills.

28. All of the following are implications through the emphasis on learning, EXCEPT:
Learning has to be supported only with physical and technical resources.

29. The following are all disadvantages associated with questionnaires EXCEPT:
Employees' behavior may be affected

30. If employees have the knowledge and skill to perform but input, output, consequences, or feedback is inadequate, training may be the best solution.
False