Eagle Enterprises is a design company that sells office equipment, layout and furnishing packages to builders and developers. Bo Hernandez is a trade sales representative with Eagle Enterprises. As a trade sales representative, he promotes the company and its products to brokers who have their sales representatives selling Eagle’s designs, equipment and furnishings to clients. A large part of Bo’s job involves attending industry trade shows and working at the Eagle Enterprises booth at the exhibit hall of the trade show. Because Bo is not meeting with prospects, his time is divided into 2 to 3 day blocks of attending trade shows or training resellers. Which of the following is most likely true?

a. Bo has a flexible job so maintaining a schedule is unrealistic.

b. Bo should rely on floaters to record appointments and deadlines.

c. Bo's situation is too unusual to fit into appointment calendars.

d. Bo should return emails promptly but return calls every few days.

e. Bo should plan to return emails and calls within his larger time blocks.