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Create a diagram or flowchart detailing the complete service delivery process.

Defend the flowchart or diagram.

Clearly identify each contact point (e.g., frontline employee, supervisor, delivery, etc.) before, during, and after the purchase.

Your defense of the diagram should detail the role of each contact and assess why each role is critical to the entire service delivery process.

Business Economics, Economics

  • Category:- Business Economics
  • Reference No.:- M91707619

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