Business Process Management Principles

Which of Eppele's seven principles is violated in each of the following independent cases? Justify your responses.
(Each case may violate more than one principle.)

a. Amanda objected to her company's new approach to training because they had never used it before.

b. Esther started a BPM project by looking for appropriate information technology tools.

c. Eugene, an entry-level employee, implemented a new system for taking inventory.

d. Jeff decided to change his company's purchasing process because the current process seemed too cumbersome.

e. Minh told the consultants for a BPM project to prepare and submit reports as they felt appropriate.

f. Molly told employees that all their concerns would be addressed at the end of the BPM project.

g. Raul argued strongly that a proposed BPM project be managed by a consulting firm.