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At the beginning of Year 1, Kare Company initiated a quality improvement program. Considerable effort was expended over two years to reduce the number of defective units produced. By the end of the second year, reports from the production manager revealed that scrap and rework had both decreased. The president of the company was pleased to hear of the success but wanted some assessment of the financial impact of the improvements. To make this assessment, the following financial data were collected for the two years.


Year 1 Year 2
  Sales $ 10,000,000    $ 10,000,000   
  Scrap
400,000   
300,000   
  Rework
600,000   
400,000   
  Product inspection
100,000   
125,000   
  Product warranty
800,000   
600,000   
  Quality training
40,000   
80,000   
  Materials inspection
60,000   
40,000   

 

a. Classify the costs as prevention, appraisal, and internal and external failure.

 



  Scrap   
  Rework   
  Product inspection   
  Product warranty   
  Quality training   
  Materials inspection   

  
b-1

Compute total quality cost as a percentage of sales for each of the two years. (Round your answers to 2 decimal places. Omit the "%" sign in your response.)

 


Percent of sales
  Year 1 %   
  Year 2 %   

  
b-2

By how much has profit increased because of quality improvements between Year 1 and Year 2? (Omit the "$" sign in your response.)

 

  Profit increase $

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  • Reference No.:- M9797793

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