Assignment

Question 1
Which step immediately follows the identification of a problem in the decision-making process?

Selecting an option
Weighing decision criteria
Implementing a decision
Developing alternatives
Selecting decision criteria

Question 2
The basic belief of the quantitative approach is that:

you should reward employees on a fixed ratio schedule.
you should reward employees on a variable ratio schedule.
you should apply statistical models and computer simulations to managerial activities.
there is "one best way" to make an organization effective and efficient.

Question 3
Which of the following is most likely a structured problem?

How to load a new program on your computer
How to purchase the computer that is right for you
How to find the best software for your computer
How to create a blog on your computer that is popular
How to prevent your computer from crashing

Question 4
For managers, communication can't be overemphasized, because __________ requires communication.

Supervising and monitoring employees
Planning
Decision making
Everything a manager does

Question 5
Human resource management involves training, motivating, and retaining competent employees.

True
False

Question 6
Performance-based pay is also known as __________.

skill-based pay
variable pay
administrative pay
benefit pay
intensive pay

Question 7
Frank and Lillian Gilbreth are important contributors to:

scientific management.
the quantitative approach to management theory.
organizationalbehavior.
general administrative theories.

Question 8
Leaders are __________.

the final step in the leadership process
individual people who study the leadership process
individual people, while leadership is a process
the first step in the leadership process

Question 9
All of the following are part of the process of organizational design except __________.

deciding how specialized jobs should be
determining goals for the organization
determining rules for employee behavior
determining the level at which decisions are made

Question 10
What does the path-goal theory state?

Leaders should create in-groups to better achieve objectives.
Leader participant is usually a situation-dependent factor.
Leader control is most dependent on the current organizational goal.
A leader's function is to create goals and help employees reach them.
Leadership style is dependent on the experiences of followers.

Question 11
You are a manager working in the human resources department of a large company that is currently in need of an advertising executive. Part of your job entails the creation of a selection process to find the best person available for the job. What would you use in your selection process, paying careful consideration to issues of validity and reliability important to the human resources?

A subjective assessment from the outgoing head of the department
A college degree and already being an employee of the company
A physical skills test and at least five years of marketing experience
An advanced degree in marketing and at least ten years' experience
A background in corporate advertising and ability to pass a written test

Question 12
Which of the following is one of the major characteristics of an organization?

Specified organizational hierarchy
Rules guiding the actions of members
A plan to achieve profit
A single, defined authority figure
External support

Question 13
The most successful early trait theories focused on __________.

traits of followers
traits that distinguish leaders from non-leaders
traits of famous leaders
traits associated with leadership

Question 14
Which statement demonstrates the telling style of managerial leadership, according to the situational leadership theory?

A manager provides strict direction but also is available for future questions and concerns.
An office manager allows his employees free rein to work as they choose, as long as they remain within a set budget.
A staff manager lays out specific directions to employees on their precise tasks for the coming week.
A manager describes a basic end goal to staff and then tells them they come to him if they need further advising.
A staff's manager offers suggestions on task completion but allows employees to discuss alternatives.

Question 15
What is an organization?

Deliberate arrangement of people to accomplish a specific goal
Two or more people
Any group of people
Many people with varied tasks

Question 16
What final step must occur before the process of decision making can be completed?

The establishment of criteria
The statement of a problem
The evaluation of the decision
The implementation of an alternative
The development of alternatives

Question 17
Which organization would the transformational model probably least likely be applied to?

A car repair shop that also sells automotive parts
A wholesale clothing retailer
A major chain sporting goods store
A small lawn care business
A family-style restaurant

Question 18
Staff managers have authority over __________.

special support employees only
line managers
the person above them in the chain of command
middle managers

Question 19
__________ departmentalization is based on territory or the physical location of employees or customers.

Functional
Geographic
Matrix
Divisional

Question 20
The __________ prohibits discrimination based on race, color, religion, national origin, or sex.

Equal Pay Act
Sarbanes-Oxley Act
Civil Rights Act, Title VII
Privacy Act.