Assessment Conditions:
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the regulation, licensing and risk - risk management field of work and include access to:
- Relevant legislation, regulations, standards and codes
- Relevant workplace documentation and resources
- Case studies and, where possible, real situations
- Interaction with others
Assessment Task 1
Activity 1A. For this activity, you will develop and implement an operational plan using a variety of information sources and consultation. To support you with this Activity, you are provided with a range of business documents of BBQfun and specialist advice will be provided to you by your Assessor will role-play consultant. Your operation plan must include: resource requirements, key performance indicators, monitoring processes and contingency plans.
You are then required write notes after you consult the specialist (your Assessor) to discuss the implementation of the operation plan.
o Show your draft operation plan and written notes on implementing the plan to your Trainer for feedback, incorporate any changes required and submit the final operation plan and notes to your Assessor for summative evidence.
During this Activity, you will be observed by your Assessor demonstrating the following:
Develop operational plan by:
- Researching, analysing and documenting resource requirements and develop an operational plan in consultation with relevant personnel, colleagues and specialist resource managers
- Developing and/or implement consultation processes as an integral part of the operational planning process
- Ensuring the operational plan includes key performance indicators to measure organisational performance
- Developing and implement contingency plans for the operational plan
- Ensuring the development and presentation of proposals for resource requirements is supported by a variety of information sources and seek specialist advice as required
- Obtaining approval for the plan from relevant parties and explain the plan to relevant work teams
Activity 2. For this activity, you are required to communicate effectively with relevant stakeholders (your Assessor will play a stakeholder of BBQfun) to explain the plan and supporting information, seek approvals, negotiate variations and engage work teams. You will write notes on each heading before you communicate with the stakeholder.
o Show your draft notes to your Trainer for feedback, incorporate any changes required and submit your finalised notes to your Assessor for summative evidence
During this Activity, you will be observed by your Assessor demonstrating the following:
Plan and manage resource acquisition by:
- Developing and implement strategies to ensure that employees are recruited and/or inducted within the organisation's human resources management policies, practices and procedures
- Developing and implement strategies to ensure that physical resources and services are acquired in accordance with the organisation's policies, practices and procedures
- Recognising and incorporate requirements for intellectual property rights and responsibilities in recruitment and acquisition of resources and services
Activity 3. For this activity, you will write a report to develop and implement strategies to achieve the operational plan within the organisation's policies, practices and procedures including: recruiting, inducting and developing personnel, acquiring physical resources and services, protecting intellectual property, making variations to the plan and monitoring and documenting performance.
o Show your draft report to your Trainer for feedback, incorporate any changes required and submit your report to your Assessor for summative evidence.
During this Activity, you will be observed by your Assessor demonstrating the following:
Monitor and review operational performance by:
- Developing, monitoring and reviewing performance systems and processes to assess progress in achieving profit and productivity plans and targets
- Analysing and interpret budget and actual financial information to monitor and review profit and productivity performance
- Identifying areas of under-performance, recommend solutions and take prompt action to rectify the situation
- Planning and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively, economically and safely use resources
- Negotiating recommendations for variations to operational plans and gain approval from designated persons/groups
- Developing and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements
Assessment Task 1
Student Performance Evidence checklist:
Activity 1A. For this activity, you will develop and implement an operational plan using a variety of information sources and consultation. To support you with this Activity, you are provided with a range of business documents of BBQfun and specialist advice will be provided to you by your Assessor. Your operation plan must include: resource requirements, key performance indicators, monitoring processes and contingency plans. You are then required write notes after you consult the specialist (your Assessor) to discuss the implementation of the operation plan. Submit the final operation plan and notes to your Assessor for summative evidence.
- For the Assessor to deem student's consultation process as either S or NS Not yet satisfactory
Activity 2. For this activity, you are required to communicate effectively with relevant stakeholders (your Assessor will play a stakeholder of BBQfun) to explain the plan and supporting information, seek approvals, negotiate variations and engage work teams. You will write notes on each heading before you communicate with the stakeholder. Submit your finalised notes to your Assessor for summative evidence
- For the Assessor to deem student's effective communication as either S or NS Not yet satisfactory
Activity 3. For this activity, you will write a report to develop and implement strategies to achieve the operational plan within the organisation's policies, practices and procedures including: recruiting, inducting and developing personnel, acquiring physical resources and services, protecting intellectual property, making variations to the plan and monitoring and documenting performance. Submit your report to your Assessor for summative evidence.
Your Assessor will use the Observable Behaviours - Assessment Task 1 - Assessor Checklist to ensure that you have completed all the assessment requirements for this Assessment Task.
Assessment Task 2
Student Information:
- You are instructed to read the following questions and seek for guidance from your Assessor for any unsure sections for clarification.
- Please print your answers for each question on separate sheet, making sure that your name, your student ID, Unit Name and code, question number and date of submission are included on your answer sheet.
- Before submitting your answer sheet please show it to your Assessor for feedback and incorporate any changes accordingly.
- Your Assessor will deem each answer as either S - Satisfactory or NS - Not Satisfactory.
- In the event that you are deemed NS - Not Satisfactory, you will receive feedback from your Assessor and you then will be required re-submit the answer/s on a separate page. (Ensure that your name, your student ID, Unit Name and code, question number and date of submission on your re-submitted answer).
- Only when have answered all the questions S- satisfactorily you then will be deemed S - Satisfactory for this Assessment Task.
Assessment Task 2 - Student Assessment Instructions: The evidence needed to be provided for assessment
For this Assessment Task you will be required to answer four questions on a separate, typed sheet:
- Question 1. Describe models and methods for operational plans
- Question 2. Explain the role of an operational plan in achieving the organisation's objectives
- Question 3. Explain budgeting processes
- Question 4. List alternative approaches to developing key performance indicators to meet business objectives
- Question 5. Outline the legislative and regulatory context relevant to the operational plan of the organisation
- Question 6. Outline the organisation's policies, practices and procedures that directly relate to the operational plan.
Your Assessor will use the Knowledge Evidence Checklist - Assessment Task 2 - to ensure that you have completed all the assessment requirements for this Assessment Task.