Ana Lexington is the director of Membership Programs for the St. Louis Museum. She develops the programs and sells them to museum visitors. The programs are tiered and include discounts and special member-only deals. Which of the following actions by Ana would most likely provide a moment of magic for new members of the museum?

a. sending an electronic receipt for payment

b. providing a plastic membership card

c. giving away museum t-shirts to new members

d. printing a schedule of museum hours and events

e. seeking donations for the museum's outreach program