Access to care has been identified as one of the main roadblocks to receiving health care.

Present both sides of the following scenario:

Ms. A has been living in the same neighborhood for 25 years, does not speak English, and cannot drive. She worked years ago before she hurt her back and has been on disability for several years. She rarely seeks medical advice because she views health care providers as unfriendly and unhelpful to her needs. She knows she should exercise and take her medications on a regular basis, but she feels nothing will make her feel better.

As a health care professional who lives in Ms. A's neighborhood, how would you assist her to better health? Consider your own cultural, ethnic, and health care beliefs before making judgments.