Abstract

Smith Systems Consulting has received some feedback and concerns that their processes and procedures are not sufficiently documented. This lack of professional documentation has caused some loss of potential contracts for the firm. The Learning Team Bravo has been given the assignment to define, develop, and propose standards for a software testing environment at Smith. This will be accomplished by defining the Smith engagement approach, introducing the way the firm works with clients and how projects are managed, defining the software development and quality assurance processes and procedures, describing in detail testing procedures to be exercised, describing the infrastructure including hardware and software capabilities that will make up the software testing environment, and by defining the format and requirements for development of formal program specification.