1. The shelves in your local target store are looking a little sparse because the dockworkers union is on strike. At targets headquarters, managers are using ___ applications to plan the most efficient distribution logistics for when the strike ends.

2. You just received an email from Starbucks that says: "congratulation, you've achieved enough stare for Green level, so you now get free in-store refills." This message was likely sent from a (n) ___ application that tracks Starbucks customers. (Hint: Use the acronym.)