1. Human recourses is a ___ type of job, so it does not fit directly into the chain of command.

a) authoritative

b) staff

c) top management

d) advisory

e) line

2. When a functional structure is combined with a project structure, the resulting structure is called a ___ structure

a) network

b) hybrid

c) line and staff

d) integrated

e) matrix

3. Strengths and weaknesses are the external factors of a company SWOT analysis

True or False?

4. Most large organizations are

a) departmentalization by product

b) no departmentalization

c) combination of departmentalization bases

d) departmentalization by location

e) departmentalization by customer

5. A key technique for increasing employee motivation is

a) theory x

b) behavior modification

c) modification of expectations

d) scientific management

e) EEM

6. Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation system work. it would be correct to tell them that the ideal compensation system must

a) focus attention on benefits rather than on salaries, which are kept low on purpose

b) pay the highest wages in the industry

c) encourage employees to fork for as little as possible to keep company profits as high as possible

d) provide for employees needs while keeping labor cost within reasonable limits

e) keep labor costs as low as possible

7. The term magnitude is used to describe the number of production processes that are used to produce products or services

True or false?

8. An industrial company contacts caterpillar to design a specific type of equipment for use in its manufacturing facility. if caterpillar accepts this offer, the two companies will have to create a set of specifications from which the product can be made. This process is called

a) capacity planning

b) design planning

c) product line

d) development and implementation

e) product design

9. Liz Claiborne inc has a system that combines the use of computers to Aid in the development of products and use the computers to plan and control manufacturing processes. What is this combined system called?

a) computer robotics

b) flexible marketing

c) computer aided manufacturing

d) computer aided design

e) computer integrated manufacturing

10. Which of the following is not a compensation decision?

a) the wage level decision

b) the individual wage decision

c) the wage cut decision

d) the wage structure decision

e) both c and d