1. Discuss the four Cs that are determinants of high performing teams, and explain how they contribute to superior performance of teams.

2. Explain, in detail, how culture, structure, and systems can support or discourage teamwork.

3. Describe the significance of self-directed teams and the meaning of autonomous/semiautonomous work teams.

4. Describe several characteristics of successful team leaders and the effect the absence of these skills has on team performance.

5. Define the necessary steps leaders should take to ensure effective meeting management for successful teams. Be sure to describe how a team leader can function as a coach and as a facilitator.

6. Describe the competencies needed by team members in order for the team to be successful and how they contribute to a team's success. Why is it important for team leaders to understand these competencies?

7. Identify some of the sources of conflict often experienced in teams. Select one of the sources and describe an exercise the team could utilize to overcome the conflict.

8. Select one of the team mediation techniques (negotiation, role clarification, or start-stop-continue) and describe how you would use this technique to diffuse a team conflict situation.