1. An OB study is least likely to be used to focus in which of thefollowing problems?
A. An increase in absenteeism at a certain company
B. A fall in productivity in one shift of a manufacturing plant
C. A decrease in sales due to growing foreign competition
D. Excessive turnover in volunteer workers at a non-profitorganization
2. The topic of motivation in OB has been most influenced by whichbehavioral science discipline?
A. Psychology
B. Sociology
C. Political science
D. Corporate strategy
3. As a manager, one of Ali's duties is to present awards tooutstanding employees within his department. WhichMintzberg's managerial role is Ali performing, when he doesthis?
A. Leadership role
B. Monitor role
C. Figurehead role
D. Spokesperson role
4. Which one of the following would NOT be considered a human skillin Katz's structure?
A. Decision making
B. Communicating
C. Working as part of a team
D. Listening to others
5. Using operant conditioning, which of the following is NOT amethod that can be used to change behavior?
A. Negative reinforcement
B. Punishment
C. Counseling
D. Positive reinforcement
6. Suspending an employee for dishonest behavior is an example ofwhich method of shaping behavior?
A. Extinction
B. Punishment
C. Positive reinforcement
D. Negative reinforcement
7. Which of the following terminal values was ranked as the mostimportant by executives?
A. Freedom
B. Self-respect
C. Family security
D. Social security
8. A high score in which dimension of the Big Five model predictsgood job performance for all occupational groups?
A. Agreeableness
B. Conscientiousness
C. Emotional stability
D. Openness to experience
9. Which of the following terminal values was ranked as the mostimportant by executives?
A. Freedom
B. Self-respect
C. Family security
D. Social security
10. Which of the following is an example of an attitude?
A. Satisfaction of a person with a job well done
B. The opinion that it is never acceptable to steal
C. Anger at being unfairly accused of a wrongdoing
D. The avoidance of a restaurant where one once received badservice
11. Factors other than satisfaction that impact one'sdecision to leave a current job include all of the followingEXCEPT:
A. Labor market conditions
B. Length of tenure with the organization
C. Expectations about alternative job opportunities
D. Organizational citizenship behavior
12. Job satisfaction is best described as _____.
A. A result
B. A value
C. An attitude
D. A discipline
13. Hanif is dissatisfied with his job but believes that hissupervisor is a good man who will do the right thing. Hanif hasdecided that if he just waits, conditions will improve.Hanif's approach to this problem is termed _____.
A. Exit
B. Voice
C. Loyalty
D. Neglect
14. "Fawad is easy-going at home, but at work he becomes verytense and anxious." This statement attributes Fawad'spersonality more to which of the following?
A. Heredity
B. Environment
C. Situation
D. Locus of control
15. People with which type of personality trait commonly make poordecisions because they make them too fast.
A. Self-monitors
B. Extroverts
C. Type As
D. Type Bs
16. Asad, one of your newest employees, is an extravert. Which ofthe following statements is least likely to be true?
A. Asad will probably attend the company picnic
B. Asad will be suited to a managerial or sales position
C. Asad will probably have a large number of relationships
D. Asad will perform well on specialized, detail-oriented tasks
17. Sadaf has a low absenteeism rate. She takes responsibility forhis health and has good health habits. She is likely to havea(an):
A. Internal locus of control
B. External locus of control
C. Core locus of control
D. High emotional stability level
18. Rizwan is low on conscientiousness. This would lead you tosuspect that which of the following statements is most likely to betrue about Rizwan?
A. He will find comfort in the familiar
B. He will be easily distracted
C. He will be comfortable with solitude
D. He will be nervous, depressed, and insecure
19. Emotional intelligence appears to be especially relevant injobs that demand which of the following?
A. Charisma
B. Commitment
C. Social Interaction
D. Leadership Skills
20. Asma is an honest and straightforward lady. She believes heremployees are all similarly honest and straightforward, ignoringsigns that they may be manipulating her. What perceptual shortcutis Asma most likely using?
A. Contrast effect
B. Halo effect
C. Stereotyping
D. Projection