1- You have been selected to participate on the systems investigation team for a new system in your area of the business. How can you contribute to the success of the effort? How might you use critical success factors to identify important system requirements?

2- You must approach one of the mid-level line managers in your organization and convince her to assign one of her key people to lead the system investigation phase of an important project. This phase of the project is expected to last three months and the individual will be needed fulltime during the investigation. What resistance do you expect from this manager? What counter-points can you offer to convince her to assign this person?