1. Which of the following correctly describes a phased-retirement program?

A. Giving lucrative incentives to a large number of older employees so that they voluntarily retire

B. Giving older employees a certain time limit to voluntarily retire

C. Reducing the number of hours the older employees work

D. Laying off older employees in small batches

2. The long-term success of diversity training is characterized by

A. the number of minority or disabled employees on staff within the organization.

B. unstructured programs.

C. making sure that HRM practices meet standards of equal employment opportunity laws.

D. training that's tied to business objectives, such as understanding customers.

3. Benefits of establishing objectives for a training program include three of the following. Which is not a benefit of establishing objectives for a training program?

A. The training program will be more focused and more likely to succeed.

B. Establishing objectives provides a basis for measuring the success of the program.

C. Objectives help HR professionals identify the situational constraints within the organization.

D. Employees learn best when they know what the training is supposed to accomplish.

4. Predictive validation is better than concurrent validation because

A. it's more time-consuming and difficult.

B. the group is more likely to include people who perform poorly on the test.

C. the research administers tests to people who currently hold the job.

D. job applicants' performance on the tests is influenced by their firsthand experience with the job.

5. The general method of establishing the validity of a selection method by showing that there's an association between scores on the selection measure and scores for job performance is called

A. split-half estimate of validation.

B. criterion-related validation.

C. reliability of the measurement and validation.

D. content validation.

6. At which stage in the selection process are supervisors and team members most involved?

A. Recruitment

B. Receiving résumés from job portals

C. Reference and background checks

D. Employment interviews

7. Imagine that you manage a car dealership affiliated with one of the big three U.S. automakers. Given the increasing complexity and variety of today's automobiles, it's impossible to train your mechanics on the details of every potential repair problem. Thus, in cooperation with corporate headquarters, you have a training program whereby mechanics learn the basis of engine, emission, and other types of repair, but in the case of a particular problem, seek expert advice through an online computer application program. This approach is known as

A. a virtual-reality simulation training program.

B. an electronic performance support system.

C. an experiential behavior-modeling program.

D. e-learning.

8. Which of the following tests assesses how well a person can acquire skills and abilities?

A. Personality inventories

B. Aptitude

C. Cognitive ability

D. Achievement

9. Which of the following is a correct statement about executive search firms?

A. Executive search firms typically require the person being placed to make the initial contact with the prospective employer

directly.

B. Executive search firms aren't subject to the requirements of Title VII.

C. Executive search firms almost exclusively find new jobs for people who are already employed.

D. Executive search firms work almost exclusively with high-level, unemployed executives.

10. Three of the following statements about the effects of downsizing are true. Which one is false?

A. Employees who survive downsizing often become narrow-minded and risk-averse.

B. Downsizing efforts guarantee an increase in organization competitiveness.

C. Downsizing efforts eliminate people who turn out to be irreplaceable assets.

D. Short-term cost savings often turn negative in the long term.

11. According to the Training 2007 Industry Report, which training task was outsourced the most?

A. Instruction

B. Learner support

C. Need analysis

D. Custom content

12. Which of the following personnel policies is not relevant to recruitment?

A. Internal versus external recruiting

B. Image advertising

C. Lead-the-market pay strategies

D. Administrative procedures

13. The degree to which the information provided by selection methods enhances the effectiveness of selecting personnel in organizations refers to the selection method's

A. utility.

B. validity.

C. generalizability.

D. reliability.

14. Which of the following options for avoiding an expected labor shortage has the benefit of being a relatively fast solution with high revocability?

A. Overtime

B. Retrained transfer

C. New external hires

D. Turnover

15. _______ identifies the tasks, knowledge, skills, and behaviors that training should emphasize.

A. Training-method analysis

B. Task analysis

C. Organizational analysis

D. Person analysis

16. The first step in the human resource planning process is

A. goal setting.

B. forecasting.

C. program implementation.

D. program evaluation.

17. To increase the readability of training materials, one should

A. combine two or more paragraphs into one long paragraph.

B. combine two or more sentences into one long sentence

C. add checklists and illustrations to clarify the text.

D. replace concrete words with abstract words.

18. Should a former employer give a glowing statement about a candidate and the new employer later learn of misconduct on the part of the employee during his or her previous employment, the new employer may sue the former for

A. misrepresentation.

B. lack of validity.

C. defamation. End of exam

D. negligent omission.

19. Three of the following are reasons that employers use application forms. Which is not a reason for which employers use application forms?

A. The forms allow the employer to keep up-to-date records of job applicants.

B. The forms are a low-cost way to gather basic data from many applicants.

C. The forms aren't subject to legal validation requirements.

D. The forms ensure that the organization controls the content of the information received and the manner in which it's presented.

20. To select a training service, the organization mails a(n) _______ to several vendors.

A. training-needs analysis

B. request for proposal

C. affirmative-action plan

D. request for training